The time it takes varies depending on the complexity of the design and current order volume. Typically, custom props take 12-14 weeks to complete. We’ll provide an estimated timeline when you place your order.

Absolutely! We specialize in creating fully customized props tailored to your vision. From the design and materials to finishing touches, we work with you every step of the way to bring your idea to life.

We use high-quality materials, including premium metals, alloys, and durable finishes to ensure every prop is built to last. We also offer various material options depending on your needs and preferences. More exotic materials and complex designs will add to the cost and time expectancy of your prop.

Of Course! Many of our props, including lightsabers, can feature integrated LED lighting and sound effects for an added touch of realism. Let us know your preferences, and we can tailor it to your needs.

All of our sabers come installed with CFX (or Crystal Focus X) boards as a standard. We do have experience with a variety of other boards and can install those upon request.

Yes, we ship our custom props worldwide. Shipping fees and delivery times will depend on your location, and we ensure that each item is carefully packed to arrive safely.

We’re committed to creating a custom prop that you are completely satisfied with. We work very closely with our clients during the creation process to ensure that you EXACTLY what you imagine. If there’s anything wrong with your order, please reach out to us, and we’ll work with you to make any necessary adjustments or corrections.

Yes, we’ll provide you with design sketches, CAD renderings, or mockups (depending on the complexity) before beginning the production process. This ensures that the final product matches your expectations.

Prices vary depending on the complexity of the design, materials used, and any additional features. We offer a range of options to fit different budgets and can provide a custom quote based on your specific project. Custom sabers start at a minimum cost of $1500 while helmets start at a minimum of $500.

We offer both display-ready and combat-ready props, depending on your needs. If you’re looking for props for cosplay, we can make them durable enough for active use, and if you prefer display-only items, we’ll create a showpiece that will stand the test of time.

Yes, we offer repair and restoration services for existing props. If you have a prop that needs maintenance or fixing, feel free to reach out, and we’ll assess the situation and provide a solution.

Yes, once your order ships, you’ll receive tracking information to monitor your package’s progress. We’ll keep you updated throughout the shipping process.

Our refund policy is designed to ensure customer satisfaction while maintaining the integrity of our custom products. We offer a full refund within 30 days of purchase for standard items, provided they are returned in their original condition with all included items. Partial refunds can also be awarded for customers who no longer have all included accessories. This allows our customers to shop with confidence, knowing they have the option to return products if they are not completely satisfied. 

For custom commission orders , we understand the unique nature of these bespoke items. Therefore, we offer a partial refund of 50% if the custom product is returned within 15 days of receipt. This policy acknowledges the time and resources invested in creating personalized items while still providing a level of flexibility for our customers.

We accept both full payment and down payment for custom work. At minimum we require at least a 35% deposit to solidify your order position in que and begin the creation process. This amount is non-refundable. Any remaining balance would be required before your product is shipped.

To place a custom order, simply reach out to us either through the contact us section or social media. We’ll discuss your requirements, design ideas, and any special features you want, and then we’ll create a proposal for your project.